Purchase the Support Plus add-on for Meta Quest for Business
This article is for organizations that manage their own Meta Quest for Business subscription. If your organization's subscription is managed by a reseller, then you purchase the Support Plus add-on through the reseller.
If you need support for a personal Meta Quest device, visit the Meta Quest Help Center.
Support Plus is a paid add-on for Meta Quest for Business that provides businesses with multi-channel, prioritized support. It's an upgrade to the support already included in the Meta Quest for Business subscription.
With Support Plus, you can raise a support ticket and also get support through live chat in Admin Center. Support is available 24/7, and Meta aims to respond to support requests within 4 hours. Standard support is available 24 hours Monday to Friday, and Meta aims to respond to support requests within 24 hours.
Learn about Support Plus pricing.
Purchase Support Plus
- Go to
Products & billing in the left menu of Admin Center.
- Click Show details next to Support Plus.
- Click Buy add-on.
- Review your order, then click Complete order.
Cancel Support Plus
- Go to
Products & billing in the left menu of Admin Center.
- Click
to the right of Support Plus, then select Cancel add-on.
- Click Confirm.
Admins will be informed when their organization's Support Plus subscription will end. Admins can continue using Support Plus until this date.