Customer Data from Meta for Work products and services
Customer Data is the data and content that your organization and people in your organization submit while using Admin Center and managed Accounts Center.
For example, Customer Data that Meta collects for Meta Quest for Business includes (but is not limited to) a managed Meta account user’s:
- Name
- Email address
- Username and password
- Work title and department information
- Billing and payment information
Customer Data is only used by Meta:
- To provide and improve Meta for Work products and services
- For billing purposes
- To promote safety, integrity and security
- To comply with legal obligations
Why Meta may need to share Customer Data
Meta may need to share Customer Data with other services, apps, experiences, systems or organizations:
- For billing purposes
- To promote safety, integrity and security
- To comply with legal obligations
- To perform necessary functions, which includes sharing data with Meta Horizon OS
- To provide access to other services, apps and experiences permitted by your organization or its authorized users
When so shared, the specific data that is shared may then be subject to the terms, policies and requirements that apply to such other services, apps, experiences, systems or organizations.
Customer Data will not be used for any other purpose other than those described above, including personalization of consumer Meta products or advertising, and personal data collected from the use of Meta Horizon products with a managed Meta account will not be used to personalize ads.
Privacy Disclosure and Terms of Service
Learn more about what Customer Data is collected and how it’s used in the Privacy Disclosure and Meta for Work Terms of Service.
What your organization can view when you’re using a Meta account it manages
When you’re using a managed Meta account, your organization can see things like:
- Personal information such as name, employee ID, department and job title
- Contact information such as location, phone number and email address
- Account information such as admin role, when your account was created, your account status (for example, whether you’ve activated your account)
- Your authentication method (password or single sign-on). Admins cannot see your password.
- Security information such as when you’ve logged in and from what device, invalid two-factor authentication attempts, when you’ve logged out and when you’ve changed your password.
Your managed Meta account information is not visible to people outside your organization.