Wipe or release Meta Quest devices enrolled in Admin Center
This article is only applicable to your organization’s admins.
Wipe a device enrolled in Admin center
When you wipe or release Meta Quest devices enrolled in Admin Center, all data will be deleted from the device. If you want to keep using this device with Admin Center, then on-headset setup will need to be completed again.
To wipe a device enrolled in Admin Center:
- Click
Devices in the left menu of Admin Center.
- Find the device you want to wipe. You can use the filters to speed up your search.
- Click
to the right of the device, then select
Wipe device.
- Review the information and click to check the box to confirm your understanding of what wiping a device means.
- Click Wipe device.
Release a device enrolled in Admin Center
When you release a device enrolled in Admin Center, it will be removed from Admin Center when the device is next connected to Wi-Fi. The device will not be manageable in Admin Center unless enrolled again, and all its data will be deleted.
To release a device enrolled in Admin Center:
- Click
Devices in the left menu of Admin Center.
- Find the device you want to release. You can use the filters to speed up your search.
- Click
to the right of the device, then select
Release device.
- Review the information and click to check the box to confirm your understanding of what releasing a device means.
- Click Release device.
Note: Releasing a device that's connected to a third-party device manager can take up to 2 hours to complete.
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