Cancel Meta Horizon managed services

This is for organizations that manage their own subscription to Meta Horizon managed services. If a reseller manages your organization’s subscription, then you will need to contact your reseller to discuss cancellation.
If your organization manages its own subscription to Meta Horizon managed services, then you can cancel at any time.
The way you cancel depends on whether your organization also uses Admin Center for business tools (example: Business Manager).
If your organization only uses Admin Center for managed services
If you only use Admin Center for Meta Horizon managed services, then you delete Admin Center for your organization to cancel your subscription.
If your organization uses Admin Center for managed services and business tools
If you want to continue using Admin Center for business tools (example: Business Manager) but want to cancel your subscription to managed services:
  1. Click Products & billing in the left menu of Admin Center.
  2. Click to the right of Meta Horizon managed services, then select Cancel plan.
  3. Review the information, confirm that you’re authorized to cancel for your organization, then click Confirm.
  4. Enter a code from your authentication app, then click Confirm.
    • If you can’t enter a code from an authentication app, click Use another method and follow on-screen instructions.
If you want to cancel your subscription to managed services and also delete business tools from Admin Center, then you first need to either cancel managed services or delete business tools, and then delete Admin Center for your organization.

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